Refund Policy – Blackdrop
At Blackdrop, we value our customers and want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns
- You may return unworn, unwashed, and unused items within 7 days of delivery.
- All tags and original packaging must be intact.
- Items marked as Final Sale or Clearance cannot be returned or exchanged.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original method of payment within 5–10 business days.
- Shipping costs are non-refundable.
Exchanges
- We offer exchanges for the same item in a different size or color (subject to availability).
- If the requested item is not available, a refund will be issued instead.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us at help@theblackdrop.in within 7 days of delivery so we can resolve the issue quickly.
How to Start a Return
- Email us at help@theblackdrop.in with your order number and reason for return.
- We’ll provide you with a return shipping label and instructions.
- Package the item securely and drop it off at the designated carrier.
Contact Us
For any questions regarding returns or refunds, please reach out to our support team at help@theblackdrop.in